• Will Greystar book my flights for me? No. Attendees are responsible for booking their flights based on the conference agenda. We encourage all attendees to arrive in a timely manner so you can attend conference sessions and meetings.

  • Can I leave before the end of the conference? No. Attendees are expected to stay through the end of the conference so you can enjoy the full Marketing Masters 2020 experience. We recommend flights departing Chicago after 2:30 pm CT to allow you time to travel to the airport. 

  • Do I need to book my own hotel? No. This year, Greystar will make hotel reservations on behalf of attendees.

  • Do I need to have a credit card at check in? Attendees will only be required to provide a credit card for incidentals at the hotel. Greystar will cover the cost of the hotel room for the nights of March 29, 30, 31, and April 1 and will be charged back to the teams’ respective cost center. Additional nights will be the individual attendees’ responsibility. 

  • Will it be cold? Weather in Chicago can vary. Check out the extended forecast prior to travel. 



  • What is the conference attire? Conference attire is business casual. Jeans are allowed (no torn or ripped jeans).

  • What is the gala attire? This year’s awards gala theme is “Rockin’ Remastered”. That means come as a star, or come as you are (but fun costumes within the theme are always a big hit)! Attendees are encouraged to dress up for the Wednesday night awards gala. For more details or for outfit ideas, please click here.



  • Where can I find a copy of the agenda? A full copy of the agenda can be found on the event website and within the mobile app. 

  • Can I personalize my agenda? Yes, attendees will be responsible for selecting sessions throughout the week. Your personal agenda will be found with the mobile app. 

  • How many sponsors am I required to visit? We encourage you to visit as many sponsors as possible. This is your opportunity to have in-depth and meaningful conversations with our supplier partners, to brainstorm ideas or to troubleshoot issues.

  • Are the Monday conference sessions optional? No. We encourage all to attend the conference educational sessions.

  • Will there be a sign up for the educational sessions?  Yes. You will be required to sign up for educational sessions. Details will be available soon.

  • When does the conference begin? The Marketing Directors’ meeting starts at 10:00 am, the New Attendee Orientation starts at 12:00 noon and the concurrent sessions start at 1:15 pm CT on Monday, March 30. 

  • Will the sessions be filmed? Yes. We will be filming all educational sessions. Videos will be made available post event and will be sent to all of Team Awesome for reference. 

  • This is my first Marketing Masters; how do I know what to expect? We require all first time attendees to join the New Attendee Orientation session on Monday, March 30 from 12:00 – 12:45 pm CT for information on how to have a successful conference and to meet some of the faces at Marketing Masters. 

  • Can I just stay in my hotel room during the excursions? No. The field trip is an opportunity for you to spend time with your respective teams. This is also your chance to experience the beautiful city of Chicago.